Privacy Policy

Last updated: May 2026

The Laundromat (“The Laundromat,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights when you interact with our website, services, and SMS communications.

1. What Information We Collect

We may collect the following types of information:

Personal Information

Full name

Phone number

Email address

Service-related information (appointments, pickup/delivery requests, inquiries)

Automatically Collected Information

IP address

Browser type and device information

Pages visited, date/time of visits, and interaction data

This information is collected through website forms, cookies, analytics tools, and standard web technologies.

2. How User Data Is Used

We use the information we collect to:

Provide and manage our laundry services

Communicate service updates, reminders, and confirmations

Send promotional or marketing messages only if you have opted in

Improve website performance and customer experience

Maintain security and prevent fraud

Comply with legal and regulatory requirements

We only use your data for legitimate business purposes.

3. SMS Opt-In Details (A2P Compliance)

By providing your phone number and opting in, you consent to receive SMS messages from The Laundromat, which may include:

Service notifications and updates

Appointment or pickup reminders

Promotional offers and announcements

Message Details:

Message frequency may vary

Message and data rates may apply

Consent is not a condition of purchase

Opt-Out Instructions:

Reply STOP to unsubscribe at any time

Reply HELP for assistance or contact us directly

We maintain records of SMS consent as required by law.

4. Cookie and Tracking Practices

We use cookies and similar tracking technologies to:

Analyze website traffic and usage patterns

Improve website functionality and performance

Enhance user experience

You may disable cookies through your browser settings. Doing so may limit certain website features.

5. Data Security and Handling

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, or disclosure.

While we take data protection seriously, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. User Rights

You have the right to:

Request access to the personal data we hold about you

Request corrections or updates to your information

Request deletion of your data, subject to legal requirements

Withdraw consent for communications at any time

To exercise your rights, please contact us using the information below.

7. Mobile Information Sharing Statement (Carrier-Required)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All other categories of data sharing exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

The Laundromat
📍 2227 MS-145  Saltillo, MS 38866
📧 Email: [email protected]
📞 Phone: +1 662-205-0010