Privacy Policy

Last updated: May 2026

The Laundromat, a trade name of JACCO, LLC ("The Laundromat," "we," "us," or "our"), is committed to protecting your privacy.

This Privacy Policy explains what information we collect, how we use it, and your rights when you interact with our website, services, and SMS communications.

1. What Information We Collect

We may collect the following types of information:

Personal Information

Full name
Phone number
Email address
Service-related information (appointments, pickup/delivery requests, inquiries)
Automatically Collected Information

IP address
Browser type and device information
Pages visited, date/time of visits, and interaction data
This information is collected through website forms, cookies, analytics tools, and standard web technologies.

2. How User Data Is Used

We use the information we collect to:

Provide and manage our laundry services
Communicate service updates, reminders, and confirmations
Send promotional or marketing messages only if you have opted in
Improve website performance and customer experience
Maintain security and prevent fraud
Comply with legal and regulatory requirements
We only use your data for legitimate business purposes.

3. SMS Opt-In Details (A2P Compliance)

By providing your phone number and opting in, you consent to receive SMS messages from The Laundromat, which may include:

Service notifications and updates
Appointment or pickup reminders
Promotional offers and announcements
Message Details:

Message frequency may vary
Message and data rates may apply
Consent is not a condition of purchase
Opt-Out Instructions:

Reply STOP to unsubscribe at any time
Reply HELP for assistance or contact us directly
We maintain records of SMS consent as required by law.

4. Cookie and Tracking Practices

We use cookies and similar tracking technologies to:

Analyze website traffic and usage patterns
Improve website functionality and performance
Enhance user experience
You may disable cookies through your browser settings. Doing so may limit certain website features.

5. Data Security and Handling

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, or disclosure.

While we take data protection seriously, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. User Rights

You have the right to:

Request access to the personal data we hold about you
Request corrections or updates to your information
Request deletion of your data, subject to legal requirements
Withdraw consent for communications at any time
To exercise your rights, please contact us using the information below.

7. Mobile Information Sharing Statement (Carrier-Required)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with or sold to any third parties.

Information sharing with subcontractors who provide support services for us, such as customer service and message delivery, is permitted. Those subcontractors may use mobile information only to perform those services on our behalf, and they are prohibited from using it for their own marketing or promotional purposes and from sharing or selling it.

All other categories of information, and all other sharing practices and third party disclosures described anywhere else in this policy, exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

The Laundromat
📍 2227 MS-145  Saltillo, MS 38866
📧 Email: [email protected]
📞 Phone: +1 662-205-0010